Deborah Chaddock Brown
Prior to opening AllWrite Ink®, Deborah Chaddock Brown was the Director of Communications for Cole National, a billion dollar, national optical retailer. As the head of communications her responsibilities included ensuring corporate initiatives, products and values were communicated to executives, field management, store associates and franchise owners in a method that was clear, concise and understood. She managed a staff of graphic artists and designers as well as support staff, ensuring all communication and training materials were written, designed, produced and distributed in a quality and timely manner.
Overall, Deborah’s 25+ years of experience in the sales, multi-unit management, training and communication fields benefit her clients as she has the ability to look at a communication need from both the end-user and company perspectives. Her unique writing style of “writing with the reader in mind” has proven successful in creating Words People Read®
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Deborah is the author of:
Back to Basics: 30 tips to market your small business and establish your expert status in the industry
Policy for Social Media Manual - 16 policies and procedures to asssist companies with defining acceptable social media behavior on and off the job.
Contributing author in:
You can follow me on http://twitter.com/putcustomers1st
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My blog on Customer Service can be found at Make Or Break Moments.