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Providing readers with tips on communication, marketing and customer relationships since November 2005!
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Communications
- See the Positive, Be the Positive
- How Clear is Your Communication?
- Communication: The Way to Your Employee’s Hearts
- IDOL Communications
- Are Your Communications Attention Grabbing?
- Words Lead the Way
- Painting With Words
- Which Words Are the RIGHT Words?
- Is Bad Grammar Okay in Email?
- 6 Things I Learned from Communication Central
- What Words Are In Your Alphabet?
Marketing
- Press Releases are Still a Powerful Branding tool
- Top 7 Marketing Tools for 2011
- New Marketing Tools for your Business
- Are You Memorable?
- What are the Gossips Saying About Your Business?
- Consumers are Changing: Is Your Marketing Approach?
- Create a Name For Yourself
- Which Came First: The Product or the Need?
- Reinforce Your Expert Status: The Value of Writing Articles
- Key Component for Your Marketing Strategy: The Internet
- The Key to Connecting With Target Prospects
- How Can You Use a Marketing Calendar to Grow Sales
- You Only Get One First Impression
- Who You Know or Who Knows You
- Do You Build Marketing Plans or Relationships?
Social Media/Websites
- Fitting Social Media into Your Day
- Key Words: Gut Feel or Research?
- Do You Have a Social Media Policy?
- The World of the Blogosphere
- Are You Marketing on the Cutting Edge of Technology?
- Out with the Old
- Are You the Shoemaker Whose Children Have No Shoes?
- Are You Being Heard?
- What’s Social Media and Why Do I Care?
- Web Marketing Trends for 2008: Local On-line Searches
- Do You Need a Website and a Blog
- How to Ruin a Reputation in 140 Characters or Less
- Are You Ready for Real Time Reviews?
Customer Service
- Customer Service Strategies for 2011
- The Great Customer Disconnect
- Is Customer Service Part of your Business Process?
- Which Comes First: Customers or Profits?
- Holidays: A Time for Telling Customers You Care
- Earning Customer Loyalty: Stand Out From Your Competition
- Whose Reality is the Truth
- How Do You Say Thank You
- Do You Give Customers the Benefit of the Doubt
- Real Time Customer Reviews
- Take Your Money to the Competition
- Do Customers Want to be Happy or Satisfied?
- Giving Customers What They Ask For?
- Put Customers First
- Are You Part of the 2%?
